Archive for 'Knowledge Base'

Working with date and time fields

Posted by:

Often, when developing web applications, dates and times end up being displayed using three separate drop-down fields; meaning one for the month, one for the day, and another one for the year.

The standard format for WWG Date and Time field is:

yyyy-MM-dd HH:mm:ss

However, it is extremely easy to convert the drop downs:

  1. Set the ‘field values’ (in the drop down fields) to 01-12 for the months, and 01-31 for the days
  2. Create a string in the format yyyy-MM-dd HH:mm:ss
  3. Assign that string to the ...
Continue Reading →
0

Advanced Formatting of Date/Time Fields

Posted by:

In “Working with date and time fields“, RiverStar introduced us to the correct formatting of three separate date-drop-down fields into a single date field. It covered the formatting rules of how RiverStar Studio internally stores dates in a standard date/time format (yyyy-MM-dd HH:mm:ss).

In this post, you will learn about other, more advanced, format options available to display date time fields.

Let’s start with the default M/d/y format provided with every new date time ...

Continue Reading →
0

Click-Once Web Browser Considerations

Posted by:

Microsoft’s ClickOnce deployment technology works seamlessly when using Internet Explorer, however, other browsers may require the use of IE emulators or other add-ons to ensure it works properly. This is a known issue that is outside the control of RiverStar Software.

We recommend that users a) set IE as their default web browser (at least during installation), or b) download and install a compatible add-on in their current browser.

For Firefox, we recommend this add-on: https://addons.mozilla.org/en-US/firefox/addon/1608

Continue Reading →
0

Skype Incoming Connections

Posted by:

By default, Skype uses port 80 for incoming connections. This can interfere with RiverStar Studio, so we recommend that users disable the default setting for incoming connections in the Skype Advanced feature settings.

  1. Open Skype.
  2. Go to Tools > Options > Advanced > Connection.
  3. Uncheck the checkbox that says Use port 80 and 443 as alternatives for incoming messages.
Continue Reading →
0

Disabling User Access Control

Posted by:

User Account Control (UAC) is a security component that enables users to perform common tasks as non-administrators (or “standard users”), and as administrators without having to switch users, log off, or use Run As. Disabling UAC can simplify the RiverStar Studio installation process.

To disable UAC from prompting for credentials to install applications

  1. Click Start, click All Programs, click Accessories, click Run, type secpol.msc in the Open text box, and then click OK.
  2. From the Local Security Settings console tree, click Local Policies, and then click Security Options.
  3. Scroll down and double-click User Account Control: Detect ...
Continue Reading →
0

Studio Migration Checklist

Posted by:

Purpose

The purpose of this checklist is to provide a reference for migrating your RiverStar Studio to a new computer (desktop or laptop).

Install Software

>RiverStar Studio Software

            -Need New License Key

NOTE: Can deactivate the old one (if applicable) so they don’t need to pay for additional licenses. See License Admin for details. (Based on noted from John Conneely)

>Skype

Continue Reading →

0

Failed to Access IIS Metabase

Posted by:

RiverStar has acknowledged an issue pertaining to Microsoft IIS and the ASP .Net Framework.

Details

When using RiverStar Studio in a C#/IIS environment, IIS may present an error message that states “Failed to Access IIS Metabase”.

Cause

The probable cause of this error is that IIS was installed after installing the ASP.NET framework.

Resolution

Fortunately, the solution is fairly simple. From the command line, input the following command:

This command will re-install the framework to work ...

Continue Reading →
0

Installation Issues with Firefox as Default Browser

Posted by:

Symptom

Installation of RiverStar Studio fails when using Firefox web browser. RiverStar uses Microsoft’s ClickOnce application deployment technology for both of these applications.

Note: Using Microsoft Internet Explorer to launch the setup process when Firefox remains your default web browser will not resolve the issue as additional browser sessions are launched during the installation process.

Cause

Microsoft’s ClickOnce technology is not fully-compatible with Firefox web browser and, therefore, will fail in instances where Firefox is set as the default web browser. The root of ...

Continue Reading →
0

Web Server Configuration – CentOS/TomCat Environments

Posted by:

For the web server configuration, you basically just need to ensure that the TomCat web server gets called by Apache. We use ajp to accomplish this, by adding these two lines in a /etc/httpd/conf.d/proxy_ajp.conf file:

  • LoadModule proxy_ajp_module modules/mod_proxy_ajp.so
  • ProxyPass / ajp://localhost:8009/

Also, it’s important to protect certain WWG resources. We use the following lines in a /etc/httpd/conf.d/auth.conf file:

Finally, we’ve attached a file that contains the “rpm -qa” output from one of our webserver VMs. Please see the attachment for your reference.

Continue Reading →
0

Matrix Export API (delimited files)

Posted by:

The RiverStar Professional Services team has created an reusable API that is capable of exporting the content of any RiverStar Studio matrix to a delimited file format for both C# and Java environments. This API is useful in situations where you need to export the content of RiverStar Studio matrices to external files, such as reports, external data manipulation, etc.

The API automatically detects the root directory, and can create a new subdirectory, delete or append to an exported file, and ...

Continue Reading →
0
Page 2 of 3 123